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PRIVACY POLICY

 

We invite you to read our Privacy Policy, which applies when you browse the site, regardless of whether you decide to consult the site, use the services and / or purchase the products.

The information is provided pursuant to art. 13 of Legislative Decree no. 196/2003, and is also inspired by Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of the directive n. 95/46 / EC, adopted on 17 May

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HOLDER OF THE TREATMENT

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RAGGI GIOIELLERIA SRL, based in Via Appia Nuova 97 - 00183 Rome, is the data controller of the personal data of users of the site https://www.raggigioielleria.com

 

PLACE OF DATA PROCESSING

 

The data processing takes place at the aforementioned office of raggigioielleria.com and is handled only by the technical staff of raggigioielleria.com. No data deriving from the web service is communicated or disseminated. The personal data provided by users who forward requests to send information material (internships, collaboration proposals, newsletters, answers to questions, etc.) are used for the sole purpose of performing the service or provision requested and are disclosed to third parties only in the case where this is necessary for this purpose. The data may be processed by third parties, such as  companies that provide technical, administrative and legal services and services functional to the management of the site: such as companies that provide virtual assistance services, live chat or management of the interaction with the user of the site.

 

TYPES OF DATA PROCESSED

 

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; access; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

We collect such personal and non-personal information for the following purposes: 

  1. provide and manage the Services; 

  2. provide ongoing assistance and technical support to our users; 

  3. to be able to contact our visitors and users with general or personalized service notices and promotional messages; 

  4. to create aggregate statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

  5. to comply with applicable laws and regulations

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Your personal data are processed in electronic and paper format. Your personal data will be stored in the form that allows your identification for the time strictly necessary for the purpose for which they were collected and subsequently processed and, in any case, within the limits of the law. kept until any request for cancellation.

  In order to ensure that your personal data is always accurate, up-to-date, complete and relevant, we invite you to report any changes that have occurred to the following e-mail address: raggiamministration@gmail.com

It may happen that RAGGI GIOIELLERIA SRL processes personal data of third parties communicated directly by its users. Eg when the user intends to report to a friend a service or a product for sale on the Site or if the user purchases a product to be delivered to a friend or when the person who pays the purchase price is different from the person to whom the product is shipped.
In the aforementioned cases, the user is invited to obtain the consent of the person to whom the data refer before communicating them to RAGGI GIOIELLERIA SRL, and to inform him of this Privacy Policy because he will be the one and only responsible for the communication of information and data relating to third parties, without their having expressly requested it, and for their incorrect use or against the law

Failure to provide certain necessary data, identified on the Site with the character (*), could make it impossible to execute the product purchase contract or to properly fulfill legal and regulatory obligations. Failure to provide the data may therefore constitute, depending on the case, a legitimate and justified reason for not executing the contract for the purchase of products on the Site or the provision of services through the Site.
 

SECURITY MEASURES


We have adopted security measures in order to minimize the risk of destruction or loss, even accidental, of the data, of unauthorized access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy.

In particular, all direct payment gateways offered  adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information

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RIGHTS OF THE INTERESTED PARTIES


The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of Legislative Decree no. 196/2003). Pursuant to the same article, one has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. Requests should be sent to the email address:  raggiamministration@gmail.com or by letter  to: RAGGI GIOIELLERIA SRL Via Appia Nuova, 97 - 00183 Rome.

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